Landlord/Homeowner FAQ

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I did not receive my Invitation Email
Sometimes these emails get lost. Please follow these easy steps in order to sign your Agreement and make your payment - 1. Go to www.depositg...
Fri, 14 Feb, 2014 at 1:06 PM
Information needed to create "DepositGuard" Account
If you are a new customer, you need to set up your DepositGuard Account by clicking “Get Started”. Input the following information to create your account:...
Mon, 10 Mar, 2014 at 10:13 AM
What is the difference between an Individual and Corporate Account?
An Individual Account is for renters, homeowners or managers that do not manage other agents. A Corporate Account is designed for managers, rent...
Wed, 19 Mar, 2014 at 3:12 PM
How is a DepositGuard Agreement created
We suggest you have your rental contract handy and when logged into your DepositGuard Account, click on “Create Agreement”. You will answer the follo...
Wed, 28 May, 2014 at 5:53 PM
What email address should I use to set up my DepositGuard account?
It is your choice, however please note that you need to use the same email address for the DepositGuard Agreements you enter into.
Thu, 9 Oct, 2014 at 3:00 PM
What can I do when I am signed into my DepositGuard account?
You can: • View existing DepositGuard Agreements and monitor payments • View all email messages that you have received from DepositGuard and from the ...
Tue, 27 May, 2014 at 7:35 AM
What is a DepositGuard Corporate account?
A Corporate Account is designed for managers, rental or travel agencies that are managing multiple agents. This type of account allows the manager or own...
Wed, 19 Mar, 2014 at 3:35 PM
What can I do when I am signed into my Corporate DepositGuard account?
You can: • View your existing DepositGuard Agreements • View all email messages that you have received from DepositGuard and from the renter • Crea...
Wed, 19 Mar, 2014 at 3:37 PM
How do I add Agents to my Corporate account?
You click on “Manage Agents” and you will see at the right of the page the option to “Add” an agent. When you click on “Add” and then complete the form w...
Wed, 19 Mar, 2014 at 3:43 PM
How do I receive funds that are owed to me
In your DepositGuard Account, click on “Manage Profile” and at the bottom of the profile page, you will be able to select a payment method and provide us ...
Thu, 24 Jul, 2014 at 6:39 PM