Renter FAQ

Default solution folder, feel free to edit or delete it.

Why should I use DepositGuard
DG gives you peace of mind when renting a vacation home by adding a level of transparency to the payment process.   In a typical rental home transa...
Tue, 20 May, 2014 at 4:00 PM
How do I use DepositGuard
It’s all online and simple to use. A quick overview in four steps: · You set up a free DepositGuard Account that you will use each time you sign in t...
Sun, 27 Jul, 2014 at 1:33 PM
I did not receive my Invitation Email
Sometimes these emails get lost. Please follow these easy steps in order to sign your Agreement and make your payment -  1. Go to www.depositgu...
Thu, 5 Jun, 2014 at 11:57 AM
What is a DepositGuard Account
Simply your free customer account with DepositGuard that you access via your email address and a password you create. Once logged into your account, y...
Mon, 17 Feb, 2014 at 3:55 PM
Information needed to create "DepositGuard" Account
If you are a new customer, you need to set up your DepositGuard Account by clicking “Get Started”. Input the following information to create your accoun...
Mon, 24 Mar, 2014 at 9:13 AM
What email address should I use to set up my DepositGuard account?
It is your choice, however please note that you need to use the same email address for the DepositGuard Agreements you enter into.
Wed, 19 Mar, 2014 at 3:17 PM
Who can create a DepositGuard Agreement
It can be created by the you, the landlord or the rental agent. Typically, the landlord or rental agent creates the Agreement, which is then sent to yo...
Wed, 28 May, 2014 at 6:24 PM
How is a DepositGuard Agreement created
We suggest you have your rental contract handy and when logged into your DepositGuard Account, click on “Create Agreement”. You will answer the follow...
Wed, 19 Mar, 2014 at 3:17 PM
Can I make changes to the pre-printed terms of the Deposit Agreement
No, sorry. Our attorneys don't think that is such a great idea. But if you need clarification on the language in the agreement, you can mouse over t...
Wed, 19 Mar, 2014 at 3:17 PM
What if I do not agree with the information on the DepositGuard Agreement the landlord input. Can I request a Change
You can simply click "I do not agree". You will then need to enter an explanation why you don't agree or request specific changes for the ...
Wed, 19 Mar, 2014 at 3:17 PM